Mercantile Bank

Safeguarding your privacy
At Mercantile Bank, ensuring the security of your personal information are paramount. We are committed to maintaining the confidentiality of the information you entrust to us and to implementing robust security measures to protect your data.
Privacy Policy
Our Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. We adhere to strict confidentiality standards and comply with all applicable laws and regulations governing privacy. Your personal information is collected only for legitimate business purposes and is used solely for providing you with the products and services you request from us.
Commercial Loan
This Funds are available to our customers who wish to establish large scale business which demands high capital.
Security Measures
We employ advanced security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our systems are fortified with industry-standard encryption protocols to safeguard your sensitive information. To report any instances of suspected fraudulent or suspicious activity pertaining to your account, please contact us at +27 60 422 5239 during our operational hours: Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 10 a.m. to 4 p.m. Eastern Time

Banking Security
For customers who utilize our online banking services, we offer multi-factor authentication to enhance account security. This extra layer of protection ensures that only authorized users can access their accounts.
Employee Training
Our employees undergo comprehensive training on privacy and security practices to ensure they understand their roles and responsibilities in protecting your information.
Continuous Improvement
We are dedicated to continuously improving our privacy and security measures to adapt to evolving threats and technological advancements.
Customer Awareness
We believe that empowering our customers with knowledge is key to maintaining a secure banking environment. We provide educational resources and tips on privacy and security best practices to help you safeguard your personal information and detect potential threats.
Existing Customers
Your trust is fundamental to our relationship, and we are committed to upholding the highest standards of privacy and security. If you have any questions or concerns regarding our privacy and security practices, please do not hesitate to contact us. Thank you for choosing Mercantile Bank for your banking needs

We are pleased to offer you the latest in online banking technology, which makes it easier for you to access your banking information from anywhere.